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Useful organisations

Places to turn for help, with the number to ring and what each of them actually does.

Tap any paragraph to hear it from there.

Organisations that support children and families through separation, and courses that teach parents how to parent apart. None of them is us, and we are not connected to any of them – they are here because they are genuinely useful, and because a mediator who only ever points at themselves is not much use to anybody.

Every telephone number below was checked on 10 August 2026; the courses were added and checked on 17 September 2026.

If you are not safe

Mediation is not the right process where somebody is at risk. If any of this is your situation, start here rather than with us.

Support for women experiencing domestic abuse

Longer-term support, specialist legal advice and local services.

  • Refuge Website

    Emergency accommodation and long-term support for women and children escaping abuse. Runs the National Domestic Abuse Helpline above.

  • Women’s Aid Website

    A national federation supporting women and children affected by domestic abuse. Information, survivor support and a directory of local services.

  • Rights of Women Website

    Free specialist legal advice for women in England and Wales, covering domestic abuse, divorce, finances, property and arrangements for children.

  • Southall Black Sisters 020 8571 0800

    Specialist advice, advocacy and support for women experiencing domestic abuse, particularly Black, Asian and minoritised women, including those affected by immigration issues.

If you are a man experiencing abuse

The same applies here as above: where somebody is at risk, that comes before mediation.

  • Men’s Advice Line 0808 801 0327 Free

    A national confidential helpline giving advice, practical information and support to men experiencing domestic abuse.

  • ManKind Initiative 0808 800 1170 Free

    A specialist UK charity supporting male victims of domestic abuse, with information, advice and referral to local services.

Domestic abuse and the family courts

Where abuse and the court process meet, and the process itself is part of the difficulty.

  • Fair Hearing Website

    A UK charity working to make the family justice system safer, fairer and more accountable for victims and for children affected by domestic abuse.

For children and young people

Places a child or a teenager can go themselves, without a parent arranging it.

  • Childline 0800 1111 Free

    Confidential help for anyone under 19, about anything at all. Online chat as well as the phone. 24 hours, every day

  • Youth Access 020 8772 9900

    The national network for young people’s advice and counselling services. Find one locally.

  • Action for Children 0300 123 2112

    Advice and support for parents, children and young people, including parenting programmes and contact centres.

For parents

Practical help with arrangements, contact and the day-to-day of parenting apart.

  • Cafcass 0300 456 4000

    The Children and Family Court Advisory and Support Service. Independent of the court, and there to represent children’s interests in family proceedings.

  • Gingerbread 0808 802 0925 Free

    The national charity for single parent families. Expert advice on benefits, work, maintenance and separation.

  • Families Need Fathers Website

    Support for parents whose relationship with their children is under threat after separation, whatever their gender.

  • Family Rights Group 0808 801 0366 Free

    Advice for families whose children are involved with, or need, social care services.

  • National Association of Child Contact Centres Website

    Neutral, safe places where children can spend time with a parent they do not live with. Find your nearest centre.

  • Child Maintenance Service Website

    How child maintenance works, and a calculator that will tell you roughly what it comes to.

  • OurFamilyWizard Website

    A shared calendar, expense log and message board for separated parents. Paid for, and useful where communication is difficult.

Courses for parenting apart

Programmes that teach separated parents how to keep the conflict away from the children. Some are only reachable through the court; the others anyone can start today, and nobody needs to know.

  • Planning Together for Children Website

    The course the family court in England sends parents on, run by Cafcass for the Ministry of Justice: two hours of online learning, a small-group workshop and an online parenting plan. Free, but only by court order or Cafcass referral – you cannot sign up yourself. In Wales the equivalent is Working Together for Children, through Cafcass Cymru.

  • Getting it right for children Website

    A free online course from the relationship charity OnePlusOne, built with Cafcass and the Ministry of Justice, on keeping the children out of the middle and talking to the other parent without it turning into a row. Self-paced, and open to anyone.

  • Triple P – Family Transitions Website

    The Positive Parenting Programme, used by councils across the UK. Family Transitions is its five-session course for separated parents: coping with the stress and anger of a split, protecting the children from the conflict, and talking to them about what is happening. Many councils run it free as part of their family support; there is also an online version to do alone, at your own pace.

  • Co-parenting After Divorce or Separation 0808 800 2222 Free

    A free two-hour online course from the charity Coram Family Lives: how separation lands on children, communicating with the other parent, and looking after yourself. A certificate at the end, and a helpline if you would rather talk to someone.

  • Parenting Apart Programme Website

    A four-week programme of individual and joint sessions that ends in a written parent working agreement. Recognised by the family court as a form of dispute resolution and used by solicitors and Cafcass to refer parents. Paid for, with prices on request.

Someone to talk to

Separation is not only a legal problem, and mediation is not counselling. These are the people who do that part.

The mediator is impartial and cannot advise either of you. These are the places to get advice that is on your side.

  • Shelter 0808 800 4444 Free

    Urgent housing advice if you are homeless, have nowhere to stay tonight, or are at risk of losing your home. Mon to Fri 8am–8pm, weekends 8am–5pm

  • Citizens Advice Website

    Free, confidential advice on benefits, debt, housing and family matters, online, by phone and in person.

  • MoneyHelper Website

    The Government’s money guidance service. Its divorce and separation section covers the financial side plainly.

  • Check if you can get Legal Aid Website

    The official checker. Legal Aid for family mediation is separate from the voucher scheme.

  • Resolution Website

    Family lawyers and other professionals committed to resolving matters constructively rather than through conflict.

  • Divorce Aid Website

    Independent information on divorce from a group of UK professionals.

Muslim organisations

For an Islamic divorce, or where a religious as well as a civil resolution is needed. Listed because clients ask; we are not connected to any of them.

Faith and community support

These do different things – some deal with religious divorce, others offer counselling, guidance or a listening ear. Listed because clients ask, and we are not connected to any of them.

  • Hindu Council UK Website

    A national Hindu umbrella organisation, providing community information, representation and faith-related guidance.

  • Marriage Care Website

    A long-established relationship counselling charity with Catholic roots, offering relationship support and counselling to adults across the UK, whatever their faith.

  • Sikh Helpline UK Website

    Confidential support for members of the Sikh community dealing with domestic abuse, relationship difficulties, mental health concerns and other personal or family problems.

  • London Beth Din Website

    The Court of the Chief Rabbi. Deals with Jewish religious matters including Jewish divorce, known as a Get, and other questions of Jewish personal status.

  • Church of England Website

    Information and pastoral guidance on marriage, relationship difficulties, divorce and remarriage, through local churches and clergy.

Free means free from UK landlines and mobiles. Everything else is charged at your ordinary rate.

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